Effective Date: June 30, 2019
REVER is headquartered in Eagle, Colorado and our Services are provided to you by REVER Moto Inc. If you are a resident of the European Economic Area (“EEA”), REVER Moto Inc. is the controller of your personal data for the purposes of EEA data protection law.
REVER MOTO Inc
PO BOX 4018
Eagle, CO 81631
REVER collects information that directly or indirectly identifies you, if you or your other members choose to share it with us. We receive information in a few different ways, including when you track, complete or upload activities using the Services. We also collect information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with REVER. For example:
We collect basic account information such as your name, email address, date of birth, gender, username and password that helps secure and provide you with access to our Services.
Profile, activity and use information is collected about you when you choose to upload a picture, activity (including date, time and geo-location information as well as your speed) or post, join a challenge, add your vehicle to your garage, view others’ activities, or otherwise use the Services.
We use your contact information so we can respond to your support requests and comments.
We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using REVER, but in order to provide our core Services, it is necessary for us to track your device location while you use REVER. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.
We gather information from the photos, posts, comments, likes, reviews, and other content you share on the Services, including when you participate in partner events or submit routes and recommendations.
You can choose to add your contacts’ information by connecting your contacts from your mobile device or social networking accounts to REVER. If you choose to share your contacts with us, we will, in accordance with your instructions, access and store your contacts’ phone numbers in order to identify connections in REVER.
REVER collects information from devices and apps you connect to REVER. For example, you may connect your RLINK GPS Security device to your REVER account and information from these devices and apps will be passed along to REVER.
When you make a payment on REVER, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
REVER allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook, Google, or Apple (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account provider and is provided to REVER under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.
The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs, user IDs and device identifiers.
We may collect information from you through third parties, such as when we collect your feedback through surveys.
We may also collect information about you from other members such as when they “like” or comment on your activities.
REVER uses the information we collect and receive to operate the Services and to customize them for you. For example, with your consent we use your location information to provide you with interesting and useful route recommendations. Your information, including parts of your profile, username, photos, members you follow and who follow you, communities you belong to, your activities, the vehicles you use, and comments you give and receive will be shared on REVER so that you may be able to participate in the Services, for example to show your place on a leaderboard. Certain information (e.g., your name, and some profile information) is also available to non-members on the web. Your precise location information, may also be shared on REVER or to non-members, in accordance with your privacy controls.
We use the information we collect about you, your followers, and your activities to customize your experience. For example, we may suggest routes, challenges, or communities that may interest you, or members that you may want to follow. We also use the information we collect to process payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and to communicate with you (including to send marketing and push communications) where you have not opted out of receiving such messages and notifications.
We also use the information we collect to analyze, develop and improve the Services. To do this, we may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.
We may also use the information we collect to market and promote the Services, activities on REVER, and other commercial products or services. This includes customizing your experience on REVER. For example, if we know that you like enduro motorcycles, we may tell you about new trails or show you sponsored content related to enduro motorcycles. If we see that you ride in a certain area, we may suggest an event in that area. Subject to your settings, we may also mention that you have used our partners’ products or services as part of your activities.
We do not sell your personal information. We may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about equipment, usage, demographics, routes and performance. REVER may use, sell, license, and share this aggregated information with third parties for research, business or other purposes such as to help our partners understand more about motorcycle/powersport, and car-enthusiast behavior, including the people who use their products and services.
In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.
We may share your information with third parties who provide services to REVER such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote REVER or display information that may be relevant to your interests on the Services or other websites or services.
When you join the REVER community, your profile and your activities are set to be viewable by everyone by default. Your name and other profile information is viewable by other REVER members and the public and, subject to your privacy controls, additional information and content you share may also be viewable. For example, your photos and routes may be accessed by other REVER members and non-members or viewable on publicly accessible REVER pages. We provide tools to control the sharing of your information and encourage our members to adjust their controls to align with their desired experience.
As a social network, we share your information with other REVER members and the public in accordance with your privacy controls. You can change the visibility of the activities you upload to REVER. You can choose to invite your contacts to view your location and activities using REVER LiveRIDE. You can also share your activities with your contacts via text, email, or on social media applications like Facebook, Instagram, and Twitter. If you link your REVER account to other social networks and share your activities, they will be viewable on such third-party platforms, including your location information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with REVER to offer an integrated feature, such as a challenge sponsor. You can choose to share your profile data and activity data (including private activities). If you click on the link for a sponsored integration, you will leave our platform and the sponsor may be able to identify that you visited their platform from REVER. Information collected by these third parties is subject to their terms and policies. REVER is not responsible for the terms or policies of third parties.
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of REVER or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.
We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. We engage providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm REVER’s identity before any personal information is sent. In addition, REVER’s secure servers protect this information using advanced firewall technology.
REVER offers several features and settings to help you manage your privacy and share your activities. For example, we provide you the option to make your activities private.
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings. If you need further assistance correcting inaccurate information, please contact us at firstname.lastname@example.org and will generally respond to your request within 7 business days.
You may request to have your account and all associated data permanently deleted. To request that your account is deleted, please email email@example.com.
After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities and place on leaderboards cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
REVER also provides you the option to remove individual activities you have posted from view on the Services without deleting your account. The activities will typically remain in our systems.
We provide the same suite of privacy tools and controls to all of our members worldwide. Particular rights may be available to you if you reside in certain locations, such as the EEA or California.
If you are habitually located in the EEA, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information.
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United States, as it is necessary to provide the Services and perform the Terms of Service. United States privacy laws may not be as protective as those in your jurisdiction.
Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to REVER, such as statistics of the use of the Services. For example, we may retain publicly available routes and other depersonalized geolocation information to continue to improve the Services and we use aggregated information in REVER Analytics.. This information will be de-associated with your name and other identifiers.